News alert: Servers can hear you!

A few months ago, I walked into the restaurant I used to work at. I was in the back, putting up my purse. A coworker came up to me and told me I missed what happened the day before. I asked her what happened and she proceeded to tell me about a couple in her section. The couple was arguing because the man was drinking and the woman did not like it. The argument got heated and the woman spewed extreamly personal, hateful things before telling him to "sober up."

While that was shocking and, admittedly, amusing, the sad truth is that this type of thing seems to happen all the time in the restaurant industry. The question I have is do restaurant guests not know their server can hear them? Do guests think there is some type of "Cone of Silence" around them? Do they think they are in a Harry Potter novel and someone cast a charm around their table to prevent everyone from hearing their conversation? Maybe they think all servers just magically tune things out. 

The real reason might be the fact they are fuelled by emotion and not rationally thinking about who might overhear. Most of the time when people go to restaurants, they are with friends. When people are with friends, there tends to be a more lax and joking atmosphere. They become completely unaware of anyone else around them. It is also the same for arguments. Their anger fuels them so they are not thinking with their rational minds. It is a more emotional response than a rational. While it is something they cannot control, it leads for very amusing conversation among servers.

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