FAQs

Waiter Wallet

What is the difference between the different versions?

Which Waiter Wallet is best for me?

I own a restaurant. Why should I get the Waiter Wallet for my servers?

How can the Waiter Wallet help me be a better waiter and pay for itself?

I use a free check presenter. Why should I buy a Waiter Wallet?

I’ve heard there are other products like this. What makes the Waiter Wallet the best?

The Waiter Wallet opens differently than a check presenter, why?

I don’t have an apron pocket; will the Waiter Wallet fit into my pant pocket?

Is the WW LTO only for restaurants who want to feature a promotional item?

I like to keep a pen in my server book. Can the Waiter Wallet hold a pen?

What is the Clear Pocket Insert and does it come with the Waiter Wallet.

Templates

I love the Waiter Wallet templates. Is there a way to have more than one in the Waiter Wallet?

How do I get to use the templates?

I purchased my Waiter Wallet on Amazon/ebay, how do I log into the templates?

Pads

I just grab any paper I find to take my orders. Why do I need Waiter Wallet Pads?

I memorize my orders and only write down large orders. Can I order the Waiter Wallet with out a pad?

Will any pad fit into the Waiter Wallet?

What’s the difference between the Waiter Wallet pads and commercially available pads?

My restaurant uses a larger pad. Will it fit into the Waiter Wallet?

Care and Use

Can the Waiter Wallet hold more then four-guest credit cards?

Can I fold the top on the Waiter Wallet behind the bottom of the Waiter Wallet?

I love my Waiter Wallet. What do I do to take care of it?

Are there any videos on how to best use the Waiter Wallet?

Ordering

I want to purchase the Waiter Wallet for our entire staff. Do you offer quantity discounts?

I am entering my credit card information correctly but it keeps getting rejected. Why is this happening?

Shipping

What is Waiter Wallet’s return policy?

How will you ship my order?

How long will it take to get my order?

★★★★★ Reviews

Let customers speak for us

506 reviews
90%
(453)
9%
(46)
1%
(5)
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(1)
How many servers work at your restaurant? : + 20
Great book

I like this book. I like that I can keep my credit card slips and cash organized and out of my guests view. Several people at work have asked me about my waiter wallet and where I got it from. Will probably be ordering some more for people at work.

How many servers work at your restaurant? : + 20
Don't even think about Jr.!

I originally ordered the Jr. Waiter Wallet. However, after double shifts in a restaurant opening - 1 week in, my little guy failed me. He couldn't handle the over-stuffing and abuse (the company does warn of over-stuffing). I called the company and they happily replaced my Jr. with the Original and I couldn't be happier! I love my waiter wallets! Just make sure you're buying the right size for the amount of business you do and how many cc slips and cash you need to carry. It will make a difference! And I love, love, love the templates they provide online for personalization! Makes it so easy to pair beers, wine, etc for the restaurant I work for! And beyond perfect for those of you that are OCD organized! Customer service was top-notch! I love my waiter wallet! #servernerd

5/5

Waiter Wallet Jr. Deluxe

How many servers work at your restaurant? : 10 to 20
I love it but I lost it!

These are great. Good for servers I bought 1 for me. Then my friend saw mines so I got her 1 too! Awesome!

How many servers work at your restaurant? : 10 to 20
It works

I’m still getting use to it, but enjoying it. Next time I’ll get the smaller one. Best server book I’ve ever had; that’s for sure.