FAQs

Waiter Wallet

What is the difference between the different versions?

Which Waiter Wallet is best for me?

I own a restaurant. Why should I get the Waiter Wallet for my servers?

How can the Waiter Wallet help me be a better waiter and pay for itself?

I use a free check presenter. Why should I buy a Waiter Wallet?

I’ve heard there are other products like this. What makes the Waiter Wallet the best?

The Waiter Wallet opens differently than a check presenter, why?

I don’t have an apron pocket; will the Waiter Wallet fit into my pant pocket?

Is the WW LTO only for restaurants who want to feature a promotional item?

I like to keep a pen in my server book. Can the Waiter Wallet hold a pen?

What is the Clear Pocket Insert and does it come with the Waiter Wallet.

Templates

I love the Waiter Wallet templates. Is there a way to have more than one in the Waiter Wallet?

How do I get to use the templates?

I purchased my Waiter Wallet on Amazon/ebay, how do I log into the templates?

Pads

I just grab any paper I find to take my orders. Why do I need Waiter Wallet Pads?

I memorize my orders and only write down large orders. Can I order the Waiter Wallet with out a pad?

Will any pad fit into the Waiter Wallet?

What’s the difference between the Waiter Wallet pads and commercially available pads?

My restaurant uses a larger pad. Will it fit into the Waiter Wallet?

Care and Use

Can the Waiter Wallet hold more then four-guest credit cards?

Can I fold the top on the Waiter Wallet behind the bottom of the Waiter Wallet?

I love my Waiter Wallet. What do I do to take care of it?

Are there any videos on how to best use the Waiter Wallet?

Ordering

I want to purchase the Waiter Wallet for our entire staff. Do you offer quantity discounts?

I am entering my credit card information correctly but it keeps getting rejected. Why is this happening?

Shipping

What is Waiter Wallet’s return policy?

How will you ship my order?

How long will it take to get my order?

★★★★★ Reviews

Let customers speak for us

468 reviews
90%
(419)
9%
(42)
1%
(5)
0%
(1)
0%
(1)
How many servers work at your restaurant? : 10 to 20
Fits in my hand

Easy and neat way to keep track of customer drinks, food etc.

How many servers work at your restaurant? : 10 to 20
Waiter Wallet Jr Deluxe

Looks great and functions well so far. Only issue I have had concerns the plastic window sliding out and becoming bent in the fold on the wallet. So far much more durable than the vinyl version.

How many servers work at your restaurant? : + 20
Excellent!!!

Great customer service, awesome shipping, superb communication, quality products

How many servers work at your restaurant? : 10 to 20
Something to get use to

Great product but yeah is something you have to get use too also the little pocket for employee cards tends to be loose and my card is constantly slipping out other than that I am way more organize

How many servers work at your restaurant? : Under 10
Love it

I already own a waiter wallet but I decided to get one for a friend I work with. She loves her new waiter wallet! I use mine every time I work and I always have people complementing it!